FAQ

Policy version date: 2026-07-16

What is the usual fulfillment schedule?

For documented and dependable case management for the transaction involved, the normal schedule is 1–2 business days to process the order plus 4–6 business days in transit. For direct and reviewable interpretation for the relevant order, customers receive tracking after shipment.

What does the store currently offer?

For careful and plain-language review within this operating standard, the assortment consists of Alani Nu drinks, snacks, bundles, fitness products, and everyday essentials currently shown in the catalog. For reliable and structured customer support during customer support, review each current listing and manufacturer label for applicable ingredients, size, format, preparation, usage, and safety information.

How do returns and exchanges work?

For accessible and fair review for each eligible request, eligible items can be returned or exchanged for any reason within 30 days after delivery. For consistent and responsible administration throughout the customer process, the merchant pays return shipping and supplies a prepaid label. For orderly and predictable case management during case review, exclusions for customized, clearance or Final Sale, gift-card, and opened hygiene-sensitive goods do not limit remedies for damage, defects, wrong items, or missing items.

How can I pay?

For orderly and uniform administration within the stated policy scope, transactions are presented in U.S. dollars (USD). For careful and measured interpretation for the transaction involved, checkout can support Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover, subject to the options displayed for the order.

When does refund processing occur?

For balanced and measured review for the matter under review, an approved refund is returned to the original payment method within 5–10 business days. For documented and uniform policy operation when the rule is applied, the bank or card issuer may need additional time to display the credit.

Where can an order be delivered?

For clear and well-defined application for each eligible request, alaninu ships only within the United States, and standard shipping is free on every U.S. order. For orderly and fair fulfillment during case review, international addresses are not served.

What are the support hours?

For careful and stable administration for the transaction involved, contact alaninu at support@alaninudrift.shop or 702-379-0045 Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). For accountable and well-defined recordkeeping throughout the customer process, support can assist with orders, products, tracking, returns, payments, and privacy requests.

Merchant and Contact Details

Customers may use the verified store details below for notices and support.

Business name: alaninu
Trade name: alaninu
Email: support@alaninudrift.shop
Phone: 702-379-0045
Physical and return address: 818 Valley Ln, Boulder, Colorado, 80302, United States